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Inbound Customer Service Advisor

Location Belfast
Sector
Job type Temporary
Salary £20500 - £21500 per annum
Published 2 months ago
Start date 03/01/2023
Contact Craig Devaney
Job ref CD/ICSA_1669826295

Job description

Staffline are currently recruiting numerous Inbound Customer Service Advisors for our client based in Belfast City Centre. The hours of work are 8am - 8pm Monday - Friday, and the rate of pay is £10.71 per hour. This is a temporary role, initially for twelve months with the possibility of being extended.

This is a hybrid working role, giving the right candidates flexibility.

Job Duties;

  • Answer service only inbound customer calls.
  • Help customers through the energy switching process and help to retain existing customers.
  • Meet KPI objectives which include switching and retentions as well as other operational targets such as system input and reporting.

Essential Criteria;

  • A committed and friendly nature
  • The ability to work on computer systems.

If you are interested in the role, or would like to find out more information, please submit your Cv to the link, or contact Craig Devaney in our Belfast office for more information.

BELSL

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