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Inbound Customer Service Advisor

Location Belfast
Sector
Job type Temporary
Salary £11 - £11.48 per hour
Published 11 months ago
Start date ASAP
Contact email Craig Devaney
Job ref CD/ICSA_1672998622

Job description

Staffline are currently recruiting numerous Inbound Advisors for our client based in Belfast City Centre. The rate of pay is £11.48 per hour with uncapped commission potential. This is a temporary role, initially for twelve months with the possibility of being extended. The hours of work are on a three week rotational rota, with the hours being;

Week 1 - 8.00am to 4.30pm

Week 2 - 9.30am to 6.00pm

Week 3 - 10.00am to 6.30pm

This is a hybrid working role, giving candidates flexibility.

Job Duties;

  • Answer service only inbound customer calls.
  • Help customers through the energy switching process and help to retain existing customers.
  • Meet KPI objectives which include switching and retentions as well as other operational targets such as system input and reporting.

Essential Criteria;

  • A committed and friendly nature
  • The ability to work on computer systems.

If you are interested in the role, or would like to find out more information, please submit your Cv to the link, or contact Craig Devaney in our Belfast office for more information.

BELSL

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