IT Infrastructure Specialist

Location Letterkenny, Donegal
Job type Permanent
Salary Negotiable
Published 10 months ago
Start date ASAP
Contact Steven Cinnamond
Job ref SC38_1570451789

Job description

Role: IT Infrastructure Specialist

Location: Letterkenny, Co.Donegal

Salary: TBC

Grafton Specialist recruitment has been retained to recruit an Associate IT Infrastructure Specialist.

The role

Ideal candidate(s) will have a solid understanding of Distributed Computing and Incident Management with knowledge of multiple vendor technologies and platforms including Microsoft Windows, VMware, HP and IBM. A strong background in IT support experience & excellent communication skills (both written and verbal) is required.

Preferred Criteria

  • A recognised third level IT qualification and experience in working in a technical environment with strong troubleshooting knowledge
  • Previous Incident Management experience
  • Previous Computer Network knowledge i.e Cloud technologies AWS/Azure/Google, CCNA advantageous
  • Cisco Interconnecting Networking Devices
  • ITIL certifications.

Technical Skills Required

  • Technical support experience.
  • Can analyse data and problems.
  • Understand process and standards.
  • Strong problem management skills in a technical support environment.
  • Proficiency in Virtualised Servers running under VMware's ESXi virtualisation technologies. Virtual Center & View Console, DNS, TCP/IP, IBM Tivoli Business Systems Manager / Netcool Tivoli, F5 Global Traffic Manager, Netbackup, Business Availability Center.
  • Build, install, configure, upgrade & maintain Wintel Operating System images, and related infrastructure
  • Apply and update OS Security patches, system upgrades, firmware and infrastructure application changes
  • Experience with Microsoft Operating Systems (Windows Server 2008, 2012 & 2016) Active Directory, NTFS permissions, WINS, DNS, OS security, and systems patching.
  • Knowledge of Network and Storage technologies (LAN, WAN, SAN, Switches, Fiber Channel)
  • Development / coding skills a big advantage as the team continues to evolve, moving towards automation of existing legacy systems. i.e languages such as: Powershell, Java script, Linux admin and bash scripting.

Soft Skills Required

  • At least 1 to 2 years' experience working in an IT/Incident management support related role.
  • Excellent organisational skills with effective follow up and follow through.
  • Must have strong written and verbal communication and interpersonal skills, ability to follow instructions and positive attitude.
  • Must have ability to multitask and manage priorities with little supervision.
  • Must be a proactive, self-driven individual with technical ability and initiative who can deliver with minimal supervision.
  • Must have consistent problem-solving ability with acute attention to detail.
  • Ability to adapt and respond to changes in environment and priorities.
  • Can work under pressure and to tight deadlines, while demonstrating flexibility to deliver urgent requests when necessary.
  • Can demonstrate strong performance ethos and personal commitment for outstanding customer service.
  • Demonstrated leadership and team management abilities with ability to develop people and processes.
  • Must be able to remain focused and deliverable-oriented while working independently.
  • Able to demonstrate initiative, creativity and analysis skills.
  • Ability to identify and provide training for the team on a gap analysis basis.
  • Ability to lead, coordinate and manage projects.
  • Suggest and implement Process Improvements and Innovations.

In Return

The successful candidate will be rewarded with the opportunity to grow and develop professionally within the company.

The Grafton Specialist Team is a dedicated division within Grafton Recruitment, focused on providing Permanent, Contract & Temporary staffing solutions across; Construction, Engineering, Accountancy & Finance, Health & Safety, HR, IT, Sales & Marketing, Manufacturing and Procurement.

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