Litigation Services Officer (Band 4)

Location Newtownards, County Down
Job type Temporary
Salary Up to £10.20 per hour
Published 8 months ago
Start date ASAP
Contact Bethany Hardy
Job ref LIS/LITSER_1581439573

Job description

Litigation Services Officer (Band 4)



The Client: Local Healthcare body based in Lisburn, serving local residents.

The Role: The post holder will, in conjunction with the other Litigation Services Assistants within the Department, be responsible to the Litigation Services Manager primarily for the management of Professional Negligence, Employer/Occupier Liability, Ad Hoc Legal Queries, Ex-gratia Claims and Coroner's Cases, as well as the administrative processes of Serious Adverse Incident Investigations.

  • Ensure that sufficient documentation is requested, completed, collated and retained to assist in the processing of all claims and other requests for information. Deal with all correspondence received from Solicitors and legal representatives in an expeditious, appropriate and effective manner
  • Co-ordinate the processing of the claims, such as regular liaison with the legal service providers, claims investigators and staff at all levels, including preparation of documentation for use in the defence of legal claims.
  • To arrange and co-ordinate any witness interviews, consultations and/or Court attendances involving Staff.
  • Review annually the performance of subordinate staff as required. Provide guidance on personal development requirements and advise or initiate further training where appropriate.
  • Ensure the review of performance is undertaken for all staff he/she has professional management responsibility for in line with policies and procedures.

Hours of work: Part time- 18.75 hrs Mon, Tues & Wed


  • HNC/D in relevant subject and 1 year's administrative experience at Band 3 (or equivalent) OR NVQ 3 (administration related) or equivalent and 2 year's administrative experience at Band 3 OR 4 GCSE's (Grade A-C) or equivalent, one of which must be English Language and 3 year's experience at Administrative Band 3 (or equivalent).
  • General computer literacy/skills including practical knowledge and experience of Microsoft Office Suite, i.e. Word, Excel, PowerPoint, Outlook.
  • Desirable: Previous experience in the management/ administration of legal claims. Practical experience in the use of the Datix Risk Management System.

In Return:

Rates of pay £10.20 per hour

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