Job description

Logistics Controller will:

Plan structured collection and delivery schedules

Ensure all information contained on the system is accurate at all times

Develop and maintain good relationships with relevant external (and internal) stakeholders such as hauliers, customers, sales, production and finance teams

Ensure effective communication regarding shipping schedules and associated requirements to customers and liaise with them regarding any delays to planned collection/ arrival dates

Maintain Improvement KPIs including ontime delivery, Carrier invoice mismatches and reasons for delays

Resolve queries or disputes in an efficient and timely manner

Create and maintain cost saving projects throughout the contract

Key accountabilities will include;

Cross Trade shipments from/ to UK, Europe and ROW

Data Management to support inbound and outbound transportation

Investigating Non Conformances and complaints, i.e. root cause analysis, corrective action and recording on NCR database

Obtaining and handling quotes for inbound and outbound tranportation

Transport Documents - CMR, Bills of Lading & Letter of Credit

Freight Bill Auditing & Reporting - dealer costs and exception solving between system and invoices

Managing carrier performance in line with contractual score card (KPIs)

Cross Training on all function

Minimum of Grade C or above in GCSE or equivalent (English and Maths)

Good interpersonal and communication skills

Ability to work accurately under pressure and meet deadlines & targets

Experience in prioritising a personal workload

High level of attention to detail, excellent interpersonal skills and be a good team player

Excellent IT skills, be highly proficient in excel

What you'll need to succeed:

University Degree

Experience in transport planning preferred but not essential