Mortgage Administrator (Enniskillen)

Location Enniskillen, County Fermanagh
Job type Permanent
Salary Negotiable
Published 8 days ago
Start date ASAP
Contact Noeline McNamee
Job ref MA0922_1663953477

Job description

Mortgage Administrator required for Enniskillen

Hours of Work:

9am - 5pm (Mon - Fri)

9.30-12 Noon (Saturday on a rota basis)

Candidates will have excellent administration skills, a positive attitude to customer service and an interest to develop within the role. The role will involve mortgage administration and other customer service duties.


  • Book mortgage appointments
  • Produce Mortgage Illustrations
  • Provide "Reason Why" letters based on Fact Finds completed by an Advisor
  • Process new mortgage and additional borrowing applications
  • Liaise with Mortgage Brokers, providing quotes for product switches and updates on new mortgage cases
  • Issue Product Switch offers for introduced and direct cases
  • Liaise with Mortgage Brokers, 3rd Parties and Head Office staff as required
  • Instruct Valuations and review valuation reports
  • Deal with general enquiries face to face and over the telephone in a professional manner
  • Maintain knowledge of branch, investment and security procedures
  • Customer Service and cashier duties, as and when required.
  • Undertake various administrative duties


  • Educated to A Level standard (or equivalent)
  • 6 GCSE passes (or equivalent) at Grade C or above, including English and Maths;

Essential Criteria

  • 2 years continuous (Current/recent) experience in a customer facing role
  • 2 years continuous (Current/recent) experience in an administrative role
  • IT literate and proficient in the use of Microsoft Office
  • Excellent communication & numeracy skills
  • A positive attitude to customer service
  • The ability to work well as part of a team
  • An enthusiastic and positive attitude to work
  • Highly organised with the ability to work quickly and accurately


  • Previous experience in a similar role in the banking/financial industry
  • Full CeMap Qualification


  • Attractive Salary and benefits
  • Generous holidays - 25 days, 12 Bank Holidays and Birthday
  • Holiday purchase scheme
  • Pension scheme with up to 20% employer pension contribution
  • Life Assurance and Group Income Protection Schemes
  • Discretionary Annual Bonus scheme
  • Health Cashback Plan - inc Dental cover
  • Employee Assistance Programme
  • Wellbeing promotion and health initiatives
  • Volunteering opportunities
  • Excellent culture and investment in personal development.

To apply please send cv to or call 028 6632 3300 (EXT 345)

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