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Office / Sales Administrator

Location Enniskillen
Job type Permanent
Salary Negotiable
Published about 1 month ago
Start date ASAP
Contact email Noeline McNamee
Job ref J2455_1677518647

Job description

Office Administrator (Ballinamallard)

Hours of Work : Monday - Friday 9-5.30pm

Competitive salary on offer


  • First point of contact in the office; providing a welcoming and excellent customer experience to those visitors
  • Answering the busy phone lines during office hours
  • Respond quickly and efficiently to all in-coming enquiries; providing helpful service to callers, emails or contacts on social media.
  • Updating customers on appointments and engineer visits
  • Proactively working to resolve customer queries or pass information to other team members; acting promptly and ensure a high level of customer service
  • Contact customers with updates on their installation or engineer appointments and updating the CRM system with every customer interaction.
  • Establish and maintain administrative processes and procedures for the effective running of the office
  • Supporting the installation team with management of after sales paperwork on system
  • Completing customer follow-up calls.
  • Keeping the office tidy and presentable; file management, stationary orders
  • Occasional marketing activities to support growing sales enquiries or promotional campaigns.


  • A minimum of 5 GCSE's (or equivalent) at Grade C or above (including Maths and English)
  • At least 3 years' administration experience in a busy sales or customer service environment
  • Proficient in MS Office with a good working knowledge of MS Excel and Word
  • Excellent written, oral and numerical communication skills
  • Well organised, good time management, systematic, committed to developing teamwork
  • Works well of own initiative
  • Ability to work under pressure and multitasking

To apply please send cv to or call 028 6632 3300 (EXT 345)

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