Operations Technician

Location Lisburn, County Antrim
Job type Temporary
Salary Up to £10.20 per hour
Published 8 months ago
Start date Jan 2020
Contact Barry Quine
Job ref LIS/OT1_1576675751

Job description

Operations Technician



The Client: Local Government body based in Lisburn, serving local residents.

The Role:

  • Provide ICT services as part of a specialist ICT services or project team
  • Proactive monitoring of Infrastructure and Application services
  • Technical support services for Infrastructure such as desktops and mobile clients, servers, operating systems, storage, networking and domain services (DNS, DHCP, Active Directory, etc.)
  • Development, configuration and support of databases
  • Develop and Modify software as directed
  • Develop user requirements and specifications for software and equipment.
  • Carry out Business and Data analysis
  • Provide ICT Technical expertise, feedback and guidance
  • Work with software suppliers in the development and implementation of solutions
  • Testing and Review of products and solutions
  • Network and Security services such as TCP/IP network equipment and software, routers, switches, firewalls, etc.

Hours of work: 37.5 hrs per week


  • GCSE Mathematics & English (Grades A-C) OR equivalent qualification to demonstrate literacy and numeracy OR higher qualification


  • 2 x A Levels equivalent OR higher qualification


  • At least 1 year's relevant experience*


  • At least 18 months relevant experience*

  • Hold a current full driving licence which is valid for use in the UK and have access to a car on appointment. This criteria will be waived in the case of applicants whose disability prohibits driving but who have access to a form of transport approved by the Organisation which will permit them to carry out the duties of the post.
  • Experience in the use of Microsoft applications including Word, Excel, Outlook and PowerPoint
  • Ability to analyse complex data and present results in an appropriate manner


  • *Relevant experience is defined as providing or supporting information and communications technology systems in a business environment. A business environment in this context includes ICT areas such as software development & support; web design and development; communications and network support; and technical support.
  • The following clarification is provided:
    • Software Development & Support environments: .Net, C#, Visual Basic, .NET, Unidata, Intersystems Cache, COBOL, Business Objects, C+, Java, Visual Studio, FoxPro, JavaScript, Oracle (Forms/Reports), Delphi, Filemaker, MS Access.
    • Web Design and Development environments: Apache, IIS, ASP, PHP. Also databases such as MSSQL and MySQL and Web design tools including Dreamweaver, Front Page, (X)HTML, CSS, JavaScript, Photoshop, Flash, ASP.NET, Reddot, and Livelink.
    • Communications and Network Support environments: Maintenance and support of communication networks hardware and facilities (primarily based on Cisco equipment) including routers, switches, firewalls and other similar hardware, and have an appreciation of IP networking.
    • Technical Support: Microsoft environments: Windows 7/8/10, Windows Server 2003/2008 & 2012, Active Directory, DHCP, DNS, SharePoint 2010/2013, MS Office 2007/2010/2013. Microsoft System Centre Suite. UNIX - IBM AIX, HPUX, Linux.
    • Virtualization technologies, VMware, PowerVM, Hyper-V.
    • Database - SQL Server 2008, 2012, 2014, Oracle, Unidata, Intersystems Cache
    • Others - Lotus Applications, Mac OSX.
    • ITIL Foundation certificate
    • Experience in providing customer support services

In Return:

  • Rates of Pay: £10.20 p/hr
  • Holiday Entitlement: 28 days per annum

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