Order Entry Administrator | North County Dublin | Permanent
ORDER ENTRY ADMINISTRATOR |NORTH COUNTY DUBLIN |PERMANENT
THE CLIENT |
Located in North County Dublin, our client is a successful company throughout the Island of Ireland and the UK. They are committed to growing its business and developing its people. Due to immense growth, Staffline Recruitment is seeking to recruit an Order Entry Administrator to join their team. This role will be offered on a full-time, permanent basis.
THE ROLE |
The new team member will be required to effectively manage key customer accounts by developing business relationships via phone and email as well as providing daily administrative support to the department. This is a busy, varied role coordinating orders with relevant departments and clients providing the highest standards of customer service.
- Handling customer queries in a timely and professional manner
- Liaising with various departments such as External Sales, Customer Support, Merchandising and Distribution to ensure orders are fulfilled within agreed time frames
- Communicate to key managers relevant information to effectively manage customer expectations
- Supply chain support : includes service level reporting, stock reporting, goods in and customer return processing
- Manage day to day Sales order processing : automatic order transfer process & verification, manual orders, online orders, phone orders & reporting, returns and repairs processing and maintaining database
- Previous experience in a busy customer service role with specific order entry administration
- Experience with SAP and Salesforce a distinct advantage
- Excellent attention to detail with good analytical skills and technical ability
- Proficiency in the MS Office suite
- Strong communication and interpersonal skills with an excellent phone manner
- Capable of working to strict deadlines and KPI's with the ability to achieve results in a busy, target driven environment
IN RETURN |
- Competitive salary within the region of €27-29k depending on experience
- Parking and canteen facilities
- Opportunities for career progression
WHY USE STAFFLINE?
This may not matter to you when you're looking for a new opportunity, but we just wanted to tell you a little bit about Staffline. We know that finding the right job can be challenging and we have the tools and resources to help you succeed. Staffline Recruitment is a leading recruitment agency in Ireland. We have branches across the island including Swords, Walkinstown, Dundalk, Cork and Galway. Whether it's temporary contracts or full time employment, you can be sure that Staffline Recruitment Ireland will have the right career for you.
For all of our latest opportunities please visit to our website www.staffline.ie