Part Time Medical Receptionist
Staffline Recruitment has been appointed as HSCNI's recruitment partner of choice for Admin, clerical and Support Services.
BELSL / Band 4 Medical Secretary
Rate of Pay: £11.20phr
Location: Belfast City Hospital
Hours: Part-time 18.75hrs per week
The post holder will support the Medical Secretaries within a Specialty/Subspecialty in the provision of a medical secretarial and administrative service to consultant(s) and teams.
To undertake any secretarial tasks appropriate to the band as required by the team Medical Secretaries.
To act as a point of contact for all forms of communication between the Consultant, patients, relatives, all hospital staff, General Practitioners and their staff and outside agencies.
Effectively deal with telephone calls from patients, relatives, hospital staff and General Practitioners and other individuals or organisation's, taking messages, ensuring follow-up and resolving any problems as appropriate.
Assist in the coordination of arrangements and documentation to ensure patients receive treatment at the right time, with test results made available to Consultants and Clinical team when necessary.
Participate in meetings and take appropriate action in line with service provision as appropriate to band
Record and process referrals on the appropriate IT system and undertake checks in line with service protocols and procedures.
To open and prioritise all incoming mail and action accordingly.
Typing of correspondence and other documents as required - both audio typing and copy typing.
To ensure all medical case notes and x-rays are necessary.
Obtain patient's case notes and x-rays as necessary.
Register new patients and create a new set of patient notes as required.
Register patients on the waiting list or arrange their admission, as appropriate.
When necessary deal with fast track referrals to ensure timely appointments are made.
Assist patients and their carers by arranging translation/interpretation facilities.
To provide secretarial cover appropriate to the band as and when necessary to ensure an efficient secretarial service is maintained in the absence of colleagues.
The post holder will be working in a changing environment. He / she will be expected to adapt to change and undertake other duties within the band of the post as required.
Qualifications & Experience:
RSA / OCR Stage II Text Processing Part I and Part II (Word Processing/Typewriting) or equivalent.
Four GCSE's Grade C or above (to include English Language) or equivalent and 1
Year's recent audio typing/administrative experience at a band 2 or above. OR
NVQ Level 2 in Administration and 2 years recent audio typing/administrative experience at a band 2 or above. OR
3 year's recent audio typing/administrative experience at a band 2 or above, and GCSE Grade C or above in English Language or equivalent. OR
AMSPAR and 2 years recent audio typing/administrative experience at a band 2 or above.
Previous experience compiling and producing clear and accurate documents, reports and letters.
recent = in the past 5 years in a Health and Social Care setting.
Knowledge & Skills:
Knowledge of Microsoft Office, including Word, Access, PowerPoint.
Ability to work as part of a team and on own initiative.
Effective planning and organisational skills with the ability to prioritise workload.
Ability to develop good working relationships with officers of various grade and professions.
The flexibility to work in a changing environment.
Ability to identify problems and recommend appropriate solutions.
Full Job Description and information available on request. Please submit CV to link to Kim.Martin@staffline.co.uk