Porter

Newry

Temporary

The Client: Local body based in Newry, serving local residents.

The Role: Involves supporting staff in providing a comprehensive range of high-quality, customer-focused services to patients, staff and visitors. The Service Assistant will carry out a wide range of tasks relating to Patient Experience and will be allocated various tasks as appropriate from those detailed below.

KEY DUTIES / RESPONSIBILITIES

• To provide a safe working environment for patients, visitors and staff.

• Respond to all requests for security assistance from Trust staff, patients and visitors in priority order.

• To deter and detect crime.

• To ensure parking and traffic control regulations are obeyed.

• Monitor CCTV screens, responding to and reporting all incidents.

• Receipt / issue and custody of keys.

• Restrain violent patients/visitors and contact the PSNI when required.

• Assist emergency service personnel during emergencies including controlling and directing traffic.

• Report all security related incidents in the appropriate security incident form.

PORTERING DUTIES

• Escorting patients to and from wards, departments, etc and conveyance of patients by wheelchair, bed or trolley as required.

• Escorting and directing visitors.

• Conveyance of bodies from wards to the Mortuary.

• Collection and disposal of refuse.

• Conveyance of blood and specimens to and from the Laboratory.

• Collection and delivery of post, parcels, laundry, food, beds, equipment, furniture, etc throughout the hospital site.

• Assist visitors / staff with vending machines in the event of breakdown.

• Change medical gases at weekends if required.

• Clean spillages that may arise outside of Normal Domestic Services hours.

• Attend training courses both within and outside the trust as directed by the Hotel Services Manager.

• Maintain duty records

Hours of work: 37.5 hours per week, Mon-Sun (5 out of 7 days on rota)

Requirements:

• Ability to use initiative
• Basic numeracy & literacy skills such as the ability to add read and write and follow written instructions
• Able to speak, read and write simple English.
• Basic IT knowledge is required to handle e-system, computer and smartphones.
• Able to multi task and work in a fast paced environment.
• Job requires frequent walking and standing.
• Must be able to perform rotating shift (including weekends and public holidays)

In Return:

• Rates of pay £10.42 per hour
• Saturday rate £14.69
• Sunday rate £19.07

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