Project Support - Innovation & Market Development Unit (IMDU)

Location Belfast, County Antrim
Job type Temporary
Salary Up to £11.53 per hour
Published about 1 month ago
Start date ASAP
Contact Hannah Fitzismons
Job ref PSIDMU_1650369953

Job description

Project Support - Innovation & Market Development Unit (IMDU)

Rate of Pay: £22,500 - £24,500 per annum pro rata

Location: Hybrid - Working from Home & Boucher Crescent

Hours: 22.5-37.5 hours per week

Duration: Temporary ongoing


The Project Support will be responsible to and will work under the direction of the Innovation & Market Development Manager providing administrative support to the team and assist on a range of project activities in an efficient, effective and high-quality manner.


Service Delivery

  • Responsible for the organisation and provision of administrative duties and project support to the team. This will include diary management, meeting management, minute taking, word processing, mail management, file maintenance and the preparation of papers, reports, briefings etc to ensure that project requirements are met.
  • Utilise a range of software packages in the performance of the post including Outlook, Word, Excel, PowerPoint, specialist software, ensuring a high degree of technical skills.
  • Research, collation and presentation of information and reports as necessary.
  • Plan workloads to ensure deadlines are met and work organised effectively. Produce project planning information i.e. GANTT timelines, checklists, excel project overviews as needed;
  • Taking appropriate action in relation to mail, telephone, and other enquiries, ensuring effective messaging and "bring forward" systems are in place and that necessary follow up action is undertaken.
  • To attend and service project meetings including the preparation and timely issue of agenda and papers, production of minutes and the progression of minutes.
  • Responsible for initiating and follow up action arising from various meetings pertaining to relevant projects.
  • To maintain effective working relationships with key stakeholders both internal and external, maintaining appropriate communication networks and always presenting a professional image.
  • Liaise with outside agencies and other disciplines, dealing with enquiries as appropriate.
  • Maintain confidentiality at all times.

Development and Innovation

  • Engage in personal and professional development to maintain a high level of relevant knowledge and skills.
  • Take responsibility for own performance and take action to address identified personal development areas.
  • Research current innovative solutions within marketplace prior to project initiation.
  • Design and produce posters and articles, where required, promoting service to encourage innovation.

Collaborative Working

  • Liaise with customers, colleagues, suppliers/vendors as required, ensuring good relationships are maintained at all times;
  • Participate as an active member of the IMDU team. Develop and maintain effective working relationships with team members.

Communication and Information Management

  • Assist senior management in the formulation of policy, procedures, standards and guidance.
  • Ensure all documentation for which they are responsible is kept up to date.
  • Support team to embed best practice structure and management of project documentation to ensure comprehensive and accurate project records are maintained.

Financial and Resource Management

  • Support the monitoring and review of supplier contracts and payment of supplier invoices.
  • Track projects spend against budget.


  1. Ensure the Organisation's policy on equality of opportunity is promoted through his/her own actions and those of any staff for whom he/she has responsibility.
  2. Comply fully with the Organisation's Health and Safety arrangements, reporting any accidents/incidents/equipment defects to his/her manager, and maintaining a clean, uncluttered and safe environment for patients/clients, members of the public and staff.
  1. Adhere to all Organisation policies/codes of conduct, including for example:
  • Smoke Free policy
  • IT Security Policy and Code of Conduct
  • standards of attendance, appearance and behaviour
  1. Contribute to ensuring the highest standards of environmental cleanliness within your designated area of work.
  2. Co-operate fully with regard to Organisation policies and procedures relating to infection prevention and control.
  3. All employees of the BSO are legally responsible for all records held, created or used as part of their business within the BSO including patients/clients, corporate and administrative records whether paper-based or electronic and also including emails. Employees are required to be conversant with the BSO policy and procedures on records management and to seek advice if in doubt.
  4. Take responsibility for his/her own ongoing learning and development, in order to maximise his/her potential and continue to meet the demands of the post.
  5. Represent the Organisation's commitment to providing the highest possible standard of service to patients/clients and members of the public, by treating all those with whom he/she comes into contact in the course of work, in a pleasant, courteous and respectful manner.


A minimum of 3 years' relevant experience*, two of which must be in a business/commercial/financial environment.

*Relevant experience should be within a general commercial/business/financial environment to include clerical and/or administration work.

  • GCSE Mathematics and English (A* - C)

OR Equivalent qualification

OR higher qualification

AND Two A Levels

OR Equivalent Qualification

OR higher qualification

AND 12 months relevant business/commercial/financial experience

  • GCSE Mathematics and GCSE English (A - C)

OR equivalent qualification

OR higher qualification

AND Primary Degree and 6 months' relevant business/ commercial/financial experience*

  • GCSE Mathematics and GCSE English (A - C)

OR equivalent qualification

OR higher qualification

  • Hold a current full driving licence which is valid for use in the UK and have access to a car on appointment.


If you are interested and available for this position, please upload your CV to the link or contact Hannah Fitzsimons.

To be shortlisted for this role all applicants MUST meet the essential criteria. Please note that these roles may be filled quickly but your CV will be kept on file for future similar roles. As there are so many applications, unsuccessful candidates may not be contacted.

Successful candidates may need to apply for an Access NI Certificate with Staffline regardless if you already have a valid certificate. It will be a cost of between £18 - £33 depending on clearance level.

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