QFA Lending Officers Galway

Location Galway, Republic of Ireland
Job type Temporary
Salary Negotiable
Published 10 months ago
Start date ASAP
Contact Lisa McCormack
Job ref UB28627_1570545546

Job description

Banking Lending Officers - Galway

Our client is a well known Financial Services and Banking Institution across the island of Ireland. In business for almost 200 years, they currently have nearly 6000 employees to provide high level of service to nearly 2 million customers. Part of a Globally present organisation, they pride themselves on their local feeling and local understanding with motivation to be the best in their market at providing customer service.

A Banking Lending Officer role has arisen within this Institution, based in the Galway City area on a temporary basis. Candidates must be QFA'd OR APA'd qualified

Responsibilities of this role could include

  • Contribute to Business overall success and be recognised as the leading edge of a wider sales and service culture.
  • Be a member of a team responsible for the management of a portfolio of small business customer relationships across multiple delivery channels incorporating overall risk management including excesses, account reviews and completion of new and increased borrowing requests in a timely manner.
  • Contribute to the achievement of Team and Divisional financial targets

Duties Include

Support the management of the upcoming review schedule allocated to your team, and work with the team to ensure that all account reviews are undertaken on a timely basis. Ensure daily management of cases and reports as appropriate / required

Support the management of any account or portfolio administration allocated to your team

Quality of reports to Credit must achieve Right First Time standard in every instance

Identifying early arrears cases and assessing customer proposals for restructure/forbearance arrangements

Ensure the Team portfolio MI schedule is updated weekly and support the tracking and compiling of monthly MI.

Maintain accurate file records and other database information as required

Maintain customer relationships including liaising with relevant other group service units

Other Significant Role Duties

Compliance with all Group Audit / Risk requirements both internal & external

Support other portfolio teams within Business Direct as required

Participate in Project work as required / necessary QFA'd OR APA'd qualified

Essential Criteria

QFA'd OR APA'd qualified

Skills & Experience

  • Comprehensive and relevant banking experience with direct recent experience dealing with lending requests for small business/personal customers.
  • MCC qualified, or be in the process of completing this qualification or be qualified through experience (i.e. suitably grandfathered) for RI / All Ireland roles, where deemed necessary.
  • Experience of communicating and negotiating with customers to deliver creative and sustainable credit solutions

Technical Criteria

Use of Business Systems and Microsoft packages including Word, Excel & PowerPoint

Financial Scope

Contribution to the achievement of team financial targets/KPIs

Daily Management of cases and excesses within Team Portfolio

Ensure credit applications are managed in line with team SLAs

This role is a controlled function as defined by the Central Bank Reform Act 2010 Regulations 2011. Any appointee must meet the requirements as set out in the Fitness and Probity Standards issued by the Central Bank

Why use Grafton?

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If you are interested in this role please forward your CV via the link.

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