Receptionist/Administrator

Full Time Permanent

Mon - Fri

Lisburn

Responsibilities:

• Operating an Avaya Switchboard, 60 lines x 300 extensions
• Management of Front of House duties
• Meeting and greeting all visitors in a polite and courteous manner
• Organising hospitality as required
• Dealing with all inbound and outbound post
• Arranging travel as required
• Management of meeting rooms
• Effective communication with customers, line managers and other departments within the Company
• Developing and sustaining strong working relationships with customers and colleagues
• Any other reasonable duties which may be required by management from time to time

Essential Skills:

• 1 year's administration experience in a busy customer focused environment
• High level of computer literacy including experience of Microsoft packages
• Experience of telephone work/switchboard operation
• GCSE Grade C passes in both English and Maths (or equivalent)

Desirable Skills:

• Typing / word processing qualification
• Proven experience of using in-house / bespoke computer systems for data entry / order processing
• Experience of customer services
• Experience of handling customer queries by telephone
• Formal telephone / switchboard customer care training

Benefits:

• Enhanced annual leave with additional for long service
• Attendance rewards- quarterly £50
• Loyalty bonus
• Long service awards
• Paid medical appointment allowance
• Health Shield benefit upon 6 months service
• Discount on company products- up to 50%
• Vitality leisure corporate discount
• Employee referral scheme
• Life assurance upon one years' service
• Employee recognition schemes
• On-site parking

LISSL