Our client located in Limavady are looking to recruit a full time RECEPTIONIST.

This is an exciting opportunity to develop your customer services skills combined with an ethusiasm to get the job done!

The client's team of Receptionists act as the face of the organisation and are responsible for the efficient management of all front of house services for the outpatient clinics. The post-holders will need to be available from 7.00 am to 9.00 pm, Monday - Sunday as the hours are shift based to cover all opening times. This is completed on shift pattern basis. Telephone queries, patient invoicing and overall management of the patient flow in the building will be core to the role.

Key responsibilities:

• To meet and greet members of the public and visitors to the facilities in a professional and courteous manner.
• To deal with all general enquiries and ensure follow up, as required.
• To record patient demographics and examinations in the Company's electronic record system.
• To process finances from patients to consultants via the hospital's recording systems.
• To undertake general clerical tasks, as would be expected in a busy reception area.
• To undertake filing of medical notes, letters, test results and other correspondence, as appropriate.
• To open and distribute post.
• To demonstrate extensive understanding and use of the Company communications systems including email, internet, and telephone systems.
• To ensure the efficient running of the business by undertaking any other duties.
• Efficient, effective, and focused response to all enquiries via telephone and email.
• Following up on enquiries by phone and email.
• Proactively follow the Patients Pathway to ensure Consultations, Investigations, Procedures and Reviews are all booked accordingly.
• Process and book all referrals within appropriate time frame.

Please call Katrina Marron at staffline recruitment on 07425623023 to find out more about this role and if the shift pattern to see if this will suit you!