Job description

CRKSL

To understand and match the needs of our clients and candidates to provide quality tailored recruitment services whilst continually meeting target.

Main Duties / Responsibilities

Sales Activity and Business Development

• New business generation
• Meet sales / gross profit targets in line with KPIs
• Client visits - new and service as well as identifying and following up business leads
• Support on proposal documents and tenders; negotiate fees and rates in line with Company policy as well as complying with approvals / discounts allowed before issuing Terms of Business
• Responsible for candidate sourcing

Client Management

• Client Management, identifying client needs and provide regular feedback on quality of service
• Vacancy management
• Site management
• Collate information on clients such as number of employees, department, attrition etc, as well as identifying sale opportunities to include the cross selling of brands and services.
• Responsible for adding information to the recruitment system
• Network internally and externally with clients
• Benchmark for clients - salary, availability, candidate pool, industry activity
• Offer an on-call service to clients when required
• Generate management information, complete client satisfaction surveys and present to clients
• Gathering client information through calls, visits and networking events using well prepared questions to build a full picture of clients to include organisational chart, business operations, main decisions makers and future business goals.

Candidate Management

• Responsible for candidate sourcing and talent pooling
• Pre screen and register candidates in line with weekly KPIs
• Prepare candidates before interviews
• Responsible for skills testing candidates and providing information to candidates on client history, structure, culture and promotion prospects.
• Inform candidates on the results of their interviews by giving constructive feedback and advice
• Negotiate job offers, notice periods and terms of employment
• Offer advice to candidates on pay rates, training and career progression
• Manage Temp availability to meet client needs (applicable to Temp Consultants)
• Spec CVs / market candidates, search / shortlist CVs/, ensure CVs are of a high standard and reflective of client requests
• Provide information / feedback to candidates on clients and job specifications for all jobs

Quality:

• Carry out work instructions in line with Key Processes and QMS
• Ensure all communications, written and verbal communication are effective and of a high standard
• Candidate vetting duties to include; identification and national insurance checks, verification of qualifications, obtaining bank details, dealing with timesheets, payroll queries and amendments, tracking credit checks, raise permanent invoices and reference checking
• Develop and ensure effective use and maintenance of ERP/CRM
• Assist Branch Manager in the recruitment and selection of staff including Induction, coaching and development also deputise for Branch Manager where necessary
• Mentor staff within the branch and divisions of other branches and act as point of expertise for consultants
• Capture info / calls / bookings correctly on ERP/CRM - update and maintain client/ candidate information on the database
• Manage own PDP
• Ensure records are kept in line with legislative requirements
• Any other duties as required