Job description

Location
This role is offered on a permanent contract basis. It will be based in our high spec offices in Antrim
Technology Park.

Competitive Salary - £18500 - £23500 depending on experience & generous company pension (up to 6%)

Your new role
Reporting to the Sales and Retention Team Leader, you will work as part of a team specialising in the
retention and acquisition of customers.
For this role we are seeking enthusiastic sales professionals who enjoy working within a target-driven,
fast paced team environment.

Key Responsibilities and Accountabilities:
* Retaining customers via both inbound and outbound channels
* Acquiring new customers via both inbound and outbound channels
* Moving customers between and into new premises
* Sales administration and support
* Up-selling and cross-selling of products and services
* Develop and maintain positive working relationships both internally and externally
* Carry out all duties in line with company policies, procedures and relevant industry guidelines

Essential Criteria:
(qualifications, experience, skills or knowledge you MUST SHOW YOU HAVE to be considered for the job)
* Experience of acquiring and/or retaining customers
* Strong IT skills with experience of Microsoft Office

Desirable Criteria:
(used to help decide between candidates who meet ALL the Essential Criteria)
* Experience of working in a Contact Centre
* Experience of using contact centre telephony systems
* Previous experience of working in a Sales team

Competencies:
* Judgement and Decision Making
* Communication
* People & Team Development
* Taking Ownership
* Drive for Results
* Managing Relations

Additional Requirements:
The job requires a considerable degree of commitment, flexibility and adaptability on the part of the job
holders to meet quality standards and work deadlines. The individual must have a forward-thinking
approach and be able to work independently.

CLOSING DATE; THURSDAY 22ND OCTOBER 2020 @ 4PM