Sales and Retention Specialists

Location Northern Ireland
Job type Permanent
Salary £18500.00 - £23500.00 per annum + depending on experience
Published 3 months ago
Start date ASAP
Contact Louise McCollum
Job ref BAEC0910NI_1602279998

Job description

This role is offered on a permanent contract basis. It will be based in our high spec offices in Antrim
Technology Park.

Competitive Salary - £18500 - £23500 depending on experience & generous company pension (up to 6%)

Your new role
Reporting to the Sales and Retention Team Leader, you will work as part of a team specialising in the
retention and acquisition of customers.
For this role we are seeking enthusiastic sales professionals who enjoy working within a target-driven,
fast paced team environment.

Key Responsibilities and Accountabilities:
* Retaining customers via both inbound and outbound channels
* Acquiring new customers via both inbound and outbound channels
* Moving customers between and into new premises
* Sales administration and support
* Up-selling and cross-selling of products and services
* Develop and maintain positive working relationships both internally and externally
* Carry out all duties in line with company policies, procedures and relevant industry guidelines

Essential Criteria:
(qualifications, experience, skills or knowledge you MUST SHOW YOU HAVE to be considered for the job)
* Experience of acquiring and/or retaining customers
* Strong IT skills with experience of Microsoft Office

Desirable Criteria:
(used to help decide between candidates who meet ALL the Essential Criteria)
* Experience of working in a Contact Centre
* Experience of using contact centre telephony systems
* Previous experience of working in a Sales team

* Judgement and Decision Making
* Communication
* People & Team Development
* Taking Ownership
* Drive for Results
* Managing Relations

Additional Requirements:
The job requires a considerable degree of commitment, flexibility and adaptability on the part of the job
holders to meet quality standards and work deadlines. The individual must have a forward-thinking
approach and be able to work independently.


Notifications straight to your inbox

We know finding the right job can be challenging. We have the tools and resources to help you succeed.
Get started with Staffline today!