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Sales Co-ordinator

Location Antrim, County Antrim
Sector
Job type Permanent
Salary £19572.80 - £21840.00 per annum
Published 29 days ago
Contact Deirdre Mulvenna
Job ref BA000SCA_1636455406

Job description

Sales Co-ordinator

We are currently looking for a sales co-ordinator to join the team for one of our client's based in Antrim. The sales co-ordinator will be responsible for delivering customer excellence from beginning to end providing a professional, approachable, customer service to the client customer base. The sales co-ordinator will be responsible for overseeing the sales order processing, liaising with production, sales, technical and logistics.



Job Responsibilities include:

  • Proactively pursue customer orders & agreed customer actions to ensure orders are produced as per customer requirements
  • Ensure accurate and timely preparation of quotations using in house pricing matrix
  • Working closely with sales, daily production, and planning departments to ensure orders are fulfilled on time and in full (OTIF)
  • Being the first point of contact with designated customers in relation to all issues
  • Dealing with and responding to ad hoc and customer enquiries (telephone / email).
  • Handling customer complaints.
  • Operating and development of an ERP/sales order processing system (Processing/Checking order intake and order acknowledgements)
  • Ensuring all administration is accurate, clear, concise and up to date to ensure accounts can be managed by relevant team members as and when required
  • Providing backup support to extend the external sales team.
  • Supporting the delivery of departmental targets and KPIs through effective customer relationship management
  • Management of House Accounts
  • Any other duties as required.

Essential Criteria

  • Minimum of GCSE (or equivalent) grades A-C in Maths and English.
  • At least 6 month's office/administrative experience dealing with customers.
  • Working to tight deadlines and proficient in Microsoft Office.
  • Strong interpersonal skills & influencing skills, with the ability to build relationships with customers and multiple departments within the business.
  • Ability to work to a high standard.
  • Good initiative & problem-solving ability.
  • Meticulous approach to accuracy.

Desirable Criteria

  • Previous account management experience

Hours of Work

  • 40 hours per week (exclusive of breaktimes)
  • Monday - Friday 8.30am -5.00pm

Salary

  • £19,572 - £21,840

Job Type- Full time, Permanent

If you are interested in the above position please apply and a member of the Staffline team will be in touch with those shortlisted

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