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Sales Support Administrator

Location Moira, County Down
Sector
Job type Permanent
Salary Negotiable
Published about 1 month ago
Start date TBD
Contact Barry Quine
Job ref LIS/SSA_1653647307

Job description

Sales Support Administrator

Moira

Permanent

The Role

To provide excellent service to all customers through efficient processing of orders and by dealing effectively with queries relating to orders, sales, and distribution.

  • Process and enter all Sales Orders on computer system.
  • Deal effectively with enquiries from Consumers, Retailers, and internal customers.
  • Create and maintain Customer Accounts on computer system.
  • Liaise and build a rapport with all Key Account Customers to ensure the highest possible levels of service.
  • Liaise with internal Sourcing and Despatch departments to ensure that customers receive all orders correctly and on time.
  • Provide support and sales information to the N.I. and G.B. sales teams, and retail concessions.
  • Perform any other functions reasonably required by management within your skills and competences.

Requirements:

  • Must be proficient in operating Excel and Word software/PC systems and have good keyboard and data processing skills.
  • Minimum of 2 years previous experience in Customer Services.
  • Process ordering experience desirable.
  • Excellent telephone manner, communication, and organisational skills.
  • A good team player with experience of working in a team.
  • Experience in working to achieve delivery deadlines.
  • Flexibility to provide cover for colleagues as required.

Hours of work: 08.30 to 5.00 Monday to Thursday and 08.30 to 4.00 on Fridays

In Return:

  • Salary: TBC depending on experience
  • 32 days holiday per full holiday year, including all bank holidays.

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