Rate of Pay: £10.01
Location: City Hall
Hours: 37 hours per week
Duration: Temporary ongoing
JOB SUMMARY / MAIN PURPOSE:
To be responsible to the Civic Services Officer for:
The provision of a non-specialist repairs and maintenance service for Belfast City Council city centre properties (owned or leased) as directed, and working as directed within the Civic HQ Unit in all its areas of responsibility, including assisting where required in all other aspects of the unit's work including general portering, cleaning and labouring duties.
KEY DUTIES / RESPONSIBILITIES
- To be responsible to the Security Duty Officers for:
- ensuring the physical integrity of all properties, and that access to these properties is effectively controlled;
- monitoring and maintaining the CCTV and alarm monitoring systems and infrastructure in order to protect the security and integrity of valuable council built assets;
- assisting visitors to the buildings in terms of finding and accessing services, and providing a first point of contact outside normal business hours;
- carrying out the specified duties in a flexible manner so as to ensure the optimal deployment of staff as circumstances dictate;
- protecting against loss to the council through fire, flood, fraud, theft, criminal or malicious damage and other forms of loss or waste; and
- preventing, deterring and/or detecting crime or anti social behaviour on council property and the promotion of a safe, harmonious and welcoming environment for Members, staff and visitors.
- To ensure that access to assigned properties is properly controlled and monitored and that the physical integrity of all built assets is maximised.
- To patrol all assigned premises, perimeters and grounds, and to use all associated systems, hardware or equipment as directed and to record maintenance issues, potential breaches of security or unusual occurrences in the relevant records and log books in a professional manner and in sufficient detail.
- To monitor and record CCTV images as directed, to keep the CCTV infrastructure under continuous review to ensure that it is serviceable and to report any hardware, software or communications faults to line management.
- To handle, scan and deliver incoming items of mail as directed and to take appropriate measures where items of concern are detected, in order to maximise the physical security and safety of Members and officers.
- To monitor all fire and intruder alarms terminating in the Control Room, to maintain any associated databases and to deploy the appropriate key-holding service-provider to site, to escalate to the appropriate management level and to liaise with the emergency services, unit management, in-house service-providers (for example, property maintenance) and other departments.
- To provide an initial, proactive point of contact and information for members of the public accessing properties and to implement all customer-management policies developed by the unit in this regard.
- To assist the unit's management team in dealing with actual and potential emergency situations which may occur in properties, and to assist in coordinating the appropriate security response.
- To assist and liaise as required with Emergency Control Centre (ECC) staff in the event of an emergency being declared within the city or the formal activation of the ECC.
- To be responsible for the operation of all access-control systems (including but not limited to all barriers, alarms, gates, bollards etc) as directed.
- To oversee any agency or temporary staff including the allocation of suitable tasks and ensuring compliance with all site systems, procedures and requirements, and to assist in the induction and training of new starts.
- To carry out searches of people and vehicles seeking entry to property if so directed, and to keep all associated records as required.
Applicants must, as at the closing date for receipt of application forms:
- possess current, subsisting licences issued by the Security Industry Authority (SIA) for both Door Supervision/Security Patrolling activities and Public Space Surveillance (CCTV) activity; and
- be able to demonstrate on the application form, by providing personal and specific examples, at least one year's relevant experience, gained in the workplace, in at least two of the following four areas:
- manned guarding and patrolling;
- access control;
- CCTV and alarm monitoring; and, or
- dealing with members of the public, in person.
If you are interested and available for this position please upload your CV to the link or contact Robyn Barry. Robyn.Barry@staffline.co.uk
To be shortlisted for this role all applicants MUST meet the essential criteria. Please note that these roles may be filled quickly but your CV will be kept on file for future similar roles. As there are so many applications, unsuccessful candidates may not be contacted.
Successful candidates may need to apply for an Access NI Certificate with Staffline regardless if you already have a valid certificate. It will be a cost of between £18 - £33 depending on clearance level.