Service Desk Administrator
Grafton Recruitment is currently seeking an experienced Service Desk Administrator for our client based in Dublin 22.
Our client is looking for a Service Desk Administrator that thrives in a busy office environment has excellent customer service skills, attention to detail and multi-tasking skills to join there busy team.
Responsibilities will include:
- Inbound and outbound calls
- Placing orders
- Dealing with queries from customers
- Creating reports
- Responsible for a specific team of engineers - Manage their time / jobs daily
- Ensure Service calls are attended within agreed SLAs
- Book Hotel for engineers nationwide as required
- 1+ years experience in a similar role
- Ability to multi-task in a very busy environment
- Excellent attention to detail
- Excellent Microsoft Office and data entry skills
- Must drive due to location as not easily accessible by public transport
- Excellent salary on offer €26k
- Dublin 12
- Lots of room for career progression
- An opportunity to work with a progressive and innovative company
Why use Grafton?
We know that finding the right job can be challenging but we have the tools and resources to succeed. We are an established recruitment agency since 1983, we offer permanent and temporary clients in multiple industry sectors in Republic of Ireland and Northern Ireland. For further information please apply with your up to date CV by the clicking the button or call Kaley Madden on 01 4505288.