Service Now Configuration Executive

Location Belfast, County Antrim
Job type Permanent
Salary £30000 - £50000 per annum
Published 8 months ago
Contact Jamie Donnelly
Job ref JD040_1574855418

Job description

Service Now Configuration Executive

Location: Belfast, Co. Antrim

Salary: Highly Competitive

Grafton Specialist Recruitment has been retained to recruit a Service Now Consultant based in Belfast.

The Person;

  • Ability to lead customer workshops (presales, design and implementation)
  • Strong presentational and written skills (sales proposals and design documents)
  • Working knowledge of business analysis and agile development methodologies
  • Ability to develop of functional specifications and stories for implementation by the ServiceNow development team
  • A willingness to adopt new ServiceNow products and to mentor other members of the ServiceNow team


  • ITSM including Service Portal, Incident Management, Configuration Management, Change Management, Problem Management and Service Level Management
  • Service Portal Design
  • Orchestration and Workflow Design
  • Design of Performance Analytics frameworks
  • ITOM including Discovery, Event Management, Service Mapping and Cloud Management
  • IT Asset Management
  • Software Asset and Licence Management

In return

You will receive a fantastic package, the opportunity to work for a key player in the industry and the opportunity to develop your career in a supportive environment.

Contact Details & Deadline

To be considered for this position, please forward your CV to Jamie at at Grafton Recruitment OR call him on 02890323333

The Grafton Specialist Team is a dedicated division within Grafton Recruitment, focused on providing Permanent, Contract & Temporary staffing solutions across; Construction, Engineering, Accountancy & Finance, Financial Services & Insurance, Health & Safety, HR, IT, Sales & Marketing, Senior Manufacturing, Procurement & Supply Chain & Medical, Health & Social Care.

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