Support Worker / Relief Support Worker
Main Purpose of Role
To provide high quality support to people to enable them to live independently and to have choice and control over all aspects of their life in order to deliver our Mission
People we support
Providing Person Centred Support
- Form a positive relationship with the person supported, maintaining appropriate professional boundaries with the people we support and their families.
- Provide high quality support at all times to every person we support. This means giving each person the individual support they need (as outlined in the individual's Person Centred Portfolio and, if relevant, their Behaviour Support Plan) to live the life they want.
- Work as part of a team with other staff and volunteers to provide the right support to enable people to have a good life.
- Learn about the person and share that knowledge with others who are also supporting the person.
- Contribute to the assessment, planning, co-ordination and review of Person Centred Portfolios of the people we support.
- Ensure any risks that are identified during support of a person are responded to promptly and escalated in line with Positive Futures' Risk Management Policy.
Supporting People to be Safe and Healthy
- Support people to be safe and healthy in all aspects of their lives including:
- Maintaining their physical and emotional wellbeing
- Looking after their homes.
- Support people to look after themselves in all aspects of personal care as needed and/or provide personal care if needed, ensuring that people are treated with dignity and respect at all times.
- Support people to understand and protect themselves from different types of abuse.
- Ensure every person we support is protected from abuse at all times and report any issue of concern in line with Positive Futures' Adult Safeguarding Policy.
Supporting Independence, Social and Communication Skills
- Support people to have choice and control over all aspects of their lives.
- Support people to make decisions based upon informed choices and speak up for themselves and/or seek support from advocacy services where needed.
- Support people to understand their responsibilities in relation to decision making and lifestyle choices.
- Enable people to participate in, and contribute to, their local community as active citizens (e.g. involvement in social, leisure and community-based activities, engagement in volunteering, training and employment opportunities as relevant).
- Support people to keep in touch with important people in their lives (including friends, family, carers, advocates and any other significant people).
- Support people to plan for and go on holiday, going with them if needed.
Supporting People to Develop and Maintain Key Skills
- Support people to understand and fulfil their responsibilities to look after their home in line with any tenancy agreements.
- Support people with domestic chores such as shopping, preparation of healthy meals, cleaning, gardening, washing clothes and ironing.
- Support people to manage their medication and finances as independently as possible.
- Support people to get any benefits they are entitled to.
- Support people to get help from the right people (e.g. their Social Worker, Doctor, Dentist etc).
Flexibility is key as you may be required to carry out night-time support (if the people you are supporting need this). There are different types of night-time support. 'Sleepover' support is the most common type of night-time support provided:
- If you provide 'sleepover' support, you will sleep at the home of the person you are supporting (or in the same location, such as a hotel if supporting a person to go on holiday). You will be paid a flat rate of £35.64 per night.
Other night-time support arrangements that may be in place (dependent upon the needs of people we support) are:
- 'Waking night' support - you stay awake and provide support for the person you support during the night. This is paid at the same hourly rate as the daytime support you provide.
- 'Stand by' support - you do not have to stay in the same location as the person you are supporting but you will be contactable by phone and provide support if needed. Payment for this will be confirmed prior to any 'stand by' working arrangements.
Essential Shortlisting Criteria
- Personal or work experience of providing care or support for someone.
You can meet this criteria if you can tell us about experience such as caring or supporting a child, family member, relation or friend, OR volunteering or completing a work placement where you provided care or support.
- Full, valid driving licence or an ability to travel independently to meet the requirements of the post.
(Full Job Description available on request)