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Location Belfast
Job type Permanent
Salary Negotiable
Published 6 months ago
Contact email Angela Hughes
Job ref 260523SUPPWORK_1685116762

Job description



£23, 194 - £23, 948 per annum

37.5 hrs per week - rotational shift pattern


This is an exciting opportunity to break the cycle of homelessness which some females experience. Support Workers will support the service manager and coordinator to ensure the provision of high standards within our new innovative 10-unit therapeutic housing scheme for women.

We are looking for individuals who are passionate, committed, and enthusiastic about making a real and positive difference to the lives of women affected by homelessness. You will have experience of working with marginalised people with a range of support needs and have a strong understanding of female homelessness issues. You must be able to provide trauma-informed, gender specific and strength-based support and work to my clients ethos of low threshold and high tolerance services. In return we will provide the opportunity to develop your skills, professional supervision, and support, and the opportunity to be part of an evolving team where your views count, and you can make a lasting difference to the lives of homeless women.


  • As part of a team of support workers you will be responsible for the daily management of our 10 unit, 24 hour womens accommdation service ensuring the project is a nurturing therapeutic environment to best meet the needs of the women.

  • You will have particular reponsibility for meeting the holistic needs of the women providing trauma informed, gender specific and strength-based support, which enables women to address underlying psychological and emotional issues and helps them to develop resilience and other 'tools' needed to successfully access and maintain independent living.


**Full breakdown of key responsibilities available upon request


Person Specification




Previous experience

1 years experience of working with marginalised people with a range of complex support needs


Personal experience and skills that would be transferable to the post

Experience of working with vulnerable females

Experience of working within a residential setting for vulnerable

Skills/ Abilities

Ability to develop needs/risk assessments and support plans and manage a case load

Able to manage challenging individuals and situations

Able to take the lead and work in partnership with other agencies

Ability to work in busy environment, have good time management skills and demonstrate ability to prioritise and make decisions under pressure

Excellent team working skills

Excellent written/verbal communication, numerical and interpersonal skills

Competent in the use of IT systems including Microsoft

Basic Counselling skills

Education / knowledge

Understand the need for confidentiality

Understanding and commitment to working within our ethos of High Tolerance, Low Threshold services.

Understanding of issues affecting homeless women

Understand and adhere to Equality and Diversity, Health & Safety, Protection of Vulnerable Adults and Children, and other organisational policies

Basic understanding of Trauma Informed, Gender Specific and Strength Based, support and willingness to learn the skills to use these models of support in practise.

Knowledge of housing options

Knowledge of benefits

Knowledge of support services relevant to homeless women

Understanding of the effects of drug and alcohol dependencies and mental health issues

Understanding of Harm Reduction principles

Understanding of Pre-tenancy support needs

Knowledge of health and safety in relation to buildings and kitchens

Personal Attributes

Passionate, committed and enthusiastic about making a positive difference to homeless women

Commitment to personal and professional development

Can develop an approach to practice based on critical thinking, reflection and feedback

Solution and target focused

Non-judgemental, with ability to empathise

Honest, trustworthy and respectful

Flexible, energetic, and calming disposition

Resilient and self-caring


Able to work shift hours as required including early mornings, evening, waking nights and weekends.

A satisfactory Enhanced Access NI

The post holder will be required to wear identifiable clothing (uniform) whilst working

Current clean driving licence and ability to safely drive mini bus

Please forward your CV to Angela Hughes at Staffline Recruitment by clicking on APPLY. You can also contact Angela on 02890 242824 ext 404 / 07826064920 or via email

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