Our Client, A Large Public Sector Organisation based in Ballymena require a Telephony Operator to join their team.

Role: Telephony Operator

Rate of Pay: £10.60 per hour

Location: Ballymena

Hours: 37hrs

Duration: Temporary

Main duties/Responsibilities:

Posts in the Level 2 grade undertake a wide variety of tasks with an element of discretion being applied to making decisions within a defined framework e.g. the presentation of information in tabular or descriptive form, answering queries on basic or associated tasks and seeking out more detailed information for approval for release by more senior staff. All routine and repetitive processes are governed by detailed written instructions. Processes and procedures requiring a working knowledge of the section would be undertaken by a Level 2 post. For industrial staff the work requires competence, co-ordination or skill with some demand for precision.

Candidates must be Access NI cleared prior to taking up appointment.

Essential Criteria:

5 GCSE or equivalent (A*-C) to include English and Maths and basic ICT Skills

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To be shortlisted for this role all applicants MUST meet the essential criteria. If you are interested please upload your CV to the link provided, and Chloe McClay will be in contact to confirm if you have been shortlisted.

Successful candidates may need to apply for an Access NI Certificate with Staffline regardless if you already have a valid certificate.