Telesales Representative

Location Ballymena, County Antrim
Job type Permanent
Salary Up to €18000 per annum + Pension
Published 10 months ago
Start date 11/12/2019
Contact Aaron Cairns
Job ref TS/001_1575652478

Job description

Grafton Recruitment are currently looking to recruit a Permanent Telesales Representative for their client based in Ballymena. This will be an immediate start with a excellent salary and commission structure.

An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with queries regarding our products.

The goal is to help the company grow by bringing in customers and developing business.

Job duties:

  • Gathering prospect information to add to our diverse client base
  • Navigate corporate structures to identify decision makers and determine buying process
  • Conduct research and develop sales lead opportunities
  • Outbound B2B sales calls (potential new customers and existing customers)
  • Document call attempts and responses
  • Develop specific and extensive product knowledge to attract new customers
  • Calling potential customers for email and contact names
  • Contacting businesses to confirm data and information held
  • Run email campaigns
  • Emailing brochures and introduce our products to wholesalers, pharmacies & online traders
  • Take and process orders in an accurate manner
  • Cold calling
  • Up selling
  • Complete various company paperwork
  • Dealing with software packages
  • Ask questions to understand customer requirements and close sales


  • Cool-tempered and able to handle rejection
  • Proven experience as telesales representative or other sales/customer service role
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Outstanding negotiation skills
  • GCSE qualifications or above

Additional Information:

  • Hours of work Monday - Thursday 8:30am -5:00pm and Thursday 8:30am - 2:30pm
  • Salary of £18,000 with comission earning up to £30,000+
  • Pension scheme
  • 28 Holidays plus stats
  • Excellent company benefits
  • Immediate start

This is an excellent opportunity for the right candidate.

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