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Administrator (warranty)

Location Ballymena
Job type Permanent
Salary £19000 - £23000 per annum + pension, life assurance
Published 10 months ago
Start date ASAP
Contact email Katrina Marron
Job ref WB Warranty_1658384457

Job description

We are delighted to be working in partnership with Wrightbus, Ballymena who are have been at the forefront of transport innovation since 1946 relentlessly pushing the boundaries with their commitment to quality, style and safety.

At Wrightbus, it is never just about getting people from one place to another; it is always about getting the world to a better place. From promoting economic growth to reducing traffic congestion to making transportation more equitable for all. The Wrightbus group is on a new path of innovation and environmental consciousness under new leadership. And now, with the development of the world's first zero-emissions double deck hydrogen bus, they are on their way to ensuring a brighter future for the next generation.

An excellent PERMANENT opportunity has opened up for a Warranty Administrator.

ESSENTIAL: 5GCSE (or equivalent) inc maths & english, 1 YEARS OFFICE EXP, experience of MSOFFICE & EXCEL. Experience of collating costs and processing timesheets. Knowledge of SAGE desirable.

Key purpose of the role:

To ensure all costs are collated and actioned in a prompt and efficient manner

To ensure all relevant board reports are produced monthly

To ensure all cost related queries are handled daily in a prompt and efficient manner

To ensure mobile service engineers timesheets are processed weekly and any queries

are handled in an efficient manner to ensure prompt resolution

To log all calls to help identify training needs

To ensure telephone & email queries are handled in a prompt and effective manner

To update and maintain the fleet list with vehicles entering/exiting standard and extended warranty periods

Reconcile warranty parts cost of sales

Reconcile supplier recharge claims

Run weekly defect reports

Invoice any repair work carried out in the body shop

Update supplier reports accordingly

Arrange flights, hotels, car hire etc required within Parts & Service travel needs

Experience of

Wright bus offer excellent benefits pension scheme, life insurance, and parking


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