Job description

Weighbridge Operator

Lisburn

Temp to Perm

Hours of work: Mon to Fri 7am - 4pm + Saturdays as required

Responsibilities:

• Receive and record customer orders in an accurate, polite, and professional manner. Liaise with customers as required.
• Coordinate and manage appropriate levels of haulage to cover demand efficiently while providing service to customers. Including coordinating with other weighbridge staff.
• Maximise efficiency of available haulage to reduce cost and maximise haulage utilisation
• Understand products and stock levels, communicating customers' requirements to depot management in time and detail to ensure best customers' service.
• To input customer and product information accurately onto the weighbridge system to support invoicing
• Liaise with internal departments, sales ledger / credit control, sales team to ensure company policy applied and customers service maintained.
• To co-ordinate cash sales, ensuring proper receipts and cash procedures followed.
• To control site access of all customers, lorries, sub-contractors, and visitors.
• Act as first point of contact / reception for statutory visitors to depot
• Assist with coordinating general depot activity - loading timings, blasting, subcontractor control, and goods inward ordering.
• To maintain daily, weekly, and monthly inventory on fuel usage.
• To provide administrative support in the weighbridge area, haulage reports, sales information
• To comply with the Company Health, Safety and Environmental policies and procedures.

Essential Criteria:

• Experience with computers and operating a computerised weighbridge system is preferred but not essential
• Working understanding of MS word, Excel, and outlook
• Educated to GCSE level to include grade C or above in Maths and English Language

Required Skills

• Ability to deal with customer and telephone enquiries
• Ability to deal with internal stakeholders
• Build relationships with customers, haulage, develop new contacts
• Focus on organised, logical approach to tasks
• Ability to recognise, report and flag issues to management
• Ability to accurately input data onto software packages
• Ability to work as part of a team as well as using initiative
• Ability to multi-task
• Ability to solve problems
• Good communication skills
• Flexibility required regarding working hours/ shifts to meet business needs

In Return:

• Salary: TBD

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